Issue Summary

The customer sees his previous comment text while adding a new comment.

1. When a customer tries adding a new comment to an issue, he sees his previous comment text in the new comment box. [attachment1.png]

2. When he removed the previous comment from the new comment box, the view is as attached:  [attachment2.png]

Steps to Reproduce

1. Incognito mode is working fine and is only reproducible in the customer's normal Chrome browser.

Expected Results

The new comment box should not be updated with the previous text.

Actual Results

The customer sees the previous text in the new comment box.

Workaround

Since this is the localStorage issue, and as mitigation, cleaning up the localStorage via Chrome DevTools panel should help. It won't solve the issue for good, but similar to the incognito mode it will remove those existing stored values, so at least there will be fewer IssueView comments affected.