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  1. Jira Platform Cloud
  2. JRACLOUD-72289

Unsaved changes are lost when you get back to edit the comment

      Summary

      When you are editing a comment of an issue if you leave the issue page, get back to it, then try to edit the comment by just saving it, the editions unsaved are lost. This happens on the new issue view.

      Steps to Reproduce

      1. Click to edit a comment on a ticket;
      2. Leave the page (without save or cancel the edition);
      3. Get back to the issue;
      4. Click to edit the comment where the comments weren't saved;
      5. Click to save the comment.

      Expected Results

      The unsaved changes will be saved and shown on the comment

      Actual Results

      The unsaved changes are lost, even if you try to edit the comment again

      Notes

      Workaround

      If you add a small change to the unsaved changes of the comment (space or a point) the editions aren't lost when the comment is saved.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-72289

            Unsaved changes are lost when you get back to edit the comment

                Summary

                When you are editing a comment of an issue if you leave the issue page, get back to it, then try to edit the comment by just saving it, the editions unsaved are lost. This happens on the new issue view.

                Steps to Reproduce

                1. Click to edit a comment on a ticket;
                2. Leave the page (without save or cancel the edition);
                3. Get back to the issue;
                4. Click to edit the comment where the comments weren't saved;
                5. Click to save the comment.

                Expected Results

                The unsaved changes will be saved and shown on the comment

                Actual Results

                The unsaved changes are lost, even if you try to edit the comment again

                Notes

                Workaround

                If you add a small change to the unsaved changes of the comment (space or a point) the editions aren't lost when the comment is saved.

                        Unassigned Unassigned
                        lmenezes Lele (Inactive)
                        Votes:
                        24 Vote for this issue
                        Watchers:
                        24 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            lmenezes Lele (Inactive)
                            Affected customers:
                            24 This affects my team
                            Watchers:
                            24 Start watching this issue

                              Created:
                              Updated:
                              Resolved: