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  1. Jira Platform Cloud
  2. JRACLOUD-76087

Closing the issue collector using the ESC key leaves the loading icon spinning forever

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      Issue Summary

      After clicking on the issue collector link added to a page, if you press the ESC key before the form loads, the loading icon (the spinning wheel) does not close and keeps on spinning forever:

       

      Steps to Reproduce

      1. Add the issue collector to a page by following the instructions in https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ (or just click on the "Provide feedback about this article" link at the bottom of the page)
      2. Press ESC before the Issue Collector form is displayed

      Expected Results

      The loading icon is closed

      Actual Results

      The loading icon keeps on spinning on the top of the page. See below gif for details:

      Workaround

      Refresh the page

        1. Issue-Collector-ESC.jpg
          219 kB
          Dario B
        2. issue-collector-esc-key-issue.gif
          8.34 MB
          Dario B

              ezhang Ed Zhang (Automation)
              dbonotto Dario B (Inactive)
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                Created:
                Updated:
                Resolved: