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  1. Jira Cloud
  2. JRACLOUD-75789

Average Time in Status gadget shows erroneous result in graph

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    Description

      Issue Summary

      The Average Time in Status gadget shows erroneous result in graph.

      Steps to Reproduce

      1. Create a dashboard
      2. Add an Average Time in Status gadget to it
      3. Find an issue that was created in the current month and stayed in the selected status for longer than a day
      4. Create a JQL filter as: key = <issue key of the issue found>
      5. Use the filter above in the gadget
      6. Configure the gadget length of periods represented on the graph as daily

      See example below:

      • Filter used is:
        key = RT2-6
        

      • Gadget is using status To Do
      • RT2-6 was created on December 19, 2020, 8:54 PM and transitioned from To Do to Done on December 22, 2020, 6:48 PM.
      • Graph displays values in the wrong period as screen-shot shows below:

      Expected Results

      Gadget graph would consider and display the values for the issue correctly

      Actual Results

      Gadget graph does not consider nor display erroneous values.

      Workaround

      Currently, there isn't one.

      Attachments

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            People

              thunguyen Thuan Nguyen
              dwoo@atlassian.com Daniel Woo
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              Dates

                Created:
                Updated:
                Resolved: