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  1. Jira Cloud
  2. JRACLOUD-75726

Gadgets facing delay when loading the current data from issues




      Issue Summary

      Gadgets are facing a delay to synchronise the current data of issues with their results displayed in themselves.

      During my tests, the problem was most noticeable with the issues' statuses.

      Sometimes it takes more time to refresh, sometimes is not that noticeable.

      Steps to Reproduce

      • Create a gadget with a filter (e.g. filter results);
        • Add some columns, such as Status and Priority.
      • Open one of the issues displayed under the results of the gadget, and update the issue;
        • Change its priority, or transition the issue.
      • Reload the dashboard.

      Expected Results

      The gadgets will have its results updated right after you modified one of the issues that compose their results.

      Actual Results

      There is a noticeable delay. See the recording: Dashboard load delay.mp4


      None at the moment.


        1. Dashboard load delay.mp4
          2.09 MB
          Leonardo De Almeida
        2. personal instance test.mov
          9.52 MB
          Marcus Wong
        3. Screen Recording 2021-04-23 at 08.11.49 PM.mp4
          210 kB
        4. Screen Recording 2021-04-29 at 3.45.00 pm.mov
          22.38 MB
          Marcus Wong
        5. Screen Recording 2021-04-29 at 3.51.47 pm.mov
          11.91 MB
          Marcus Wong
        6. Screen Shot 2020-12-24 at 16.26.50.png
          113 kB
          Leonardo De Almeida
        7. Screen Shot 2020-12-24 at 16.27.01.png
          155 kB
          Leonardo De Almeida
        8. Screen Shot 2021-01-28 at 14.01.36.png
          116 kB
          Leonardo De Almeida
        9. Screen Shot 2021-01-28 at 14.01.41.png
          94 kB
          Leonardo De Almeida

        Issue Links



              mwong3@atlassian.com Marcus Wong
              lalmeida@atlassian.com Leonardo De Almeida
              27 Vote for this issue
              39 Start watching this issue