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  1. Jira Platform Cloud
  2. JRACLOUD-75722

Adding the "Parent" field as a column on a dashboard doesn't allow to order results by it

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      Issue Summary

      When adding the Parent field in a dashboard gadget and clicking on the column header to order by this field, the results won't change order unless the filter itself is set to order by parent.
      This was tested with a filter that includes next-gen issues only.

      Steps to Reproduce

      1. Create a filter and order it by created
      2. Create a dashboard with a gadget that uses the filter from step 1
      3. Add the Parent field in the dashboard gadget
      4. Try to order the results by the Parent field

      Expected Results

      Results should be ordered by any of the available columns by clicking on the headers

      Actual Results

      Clicking on the Parent header makes no difference unless the JQL filter itself is ordered by this field

      Workaround

      Add ORDER BY parent in the JQL filter

        1. Screen Recording 2020-12-14 at 14.02.54.mov
          38.93 MB

            [JRACLOUD-75722] Adding the "Parent" field as a column on a dashboard doesn't allow to order results by it

            Alberto Romañach added a comment -

            This issue should be re-opened. The "duplicate" issue JSWCLOUD-21837 has been resolved, but we're still facing the issue described by this bug.

            Alberto Romañach added a comment - This issue should be re-opened. The "duplicate" issue JSWCLOUD-21837 has been resolved, but we're still facing the issue described by this bug.

            Anusha Rutnam added a comment -
            Atlassian Update - November 2023

            After some analysis, we've found that this ticket is a duplicate of the request JSWCLOUD-21837 – Parent Link field not supported for sorting or gadgets which has more votes.

            We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - November 2023 After some analysis, we've found that this ticket is a duplicate of the request JSWCLOUD-21837 – Parent Link field not supported for sorting or gadgets which has more votes. We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

              Unassigned Unassigned
              3638101d8c0a Jose Gochi
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: