we are using the Jira data centre 8.20.10  and the issue is not yet resolved, you can see the screen. It is a transition screen and I have made it mandatory with the JSU field required validator.

Hi,
We have triaged this bug and found out the issue is no longer replicable to customer instances.
We can confirm the expected behaviour as follow.

1. When we have a custom radio select field marked as not required it displays  `none` option in issue view/edit and issue transition screens but will not in issue create screen.
2. When we mark a custom radio select field as required it will not display `none` option in all issue view/edit, transition screen and issue create screen.

As above mentioned behaviour description invalidates the bug. So we can mark it as closed/fixed now.

Thanks

What a shame for Atlassian that they cannot help people to fix this bug !!!!
The priority - low = never?!   (hope it is not - unless you pay for it

3 years later, and no resolution? This is preventing me from putting critical SOX compliance guardrails into our ticketing flow. Please elevate the priority of this bug ASAP.

Still broke over two years later. C'mon Atlassian!

any updates? i am looking for a solution, but it seems there is none.

It is disappointing that a bug like this hasn't been fixed in 2 years.  Our customer's first comment looking at our form was why there is a None option when one of our fields is selected by default and to remove None.  Please look into fixing this bug.

Unbelievable!  This issue was logged in 2020 and it still presents  a problem to your users! Are you planning to do anything about this at all as it takes away from the professional image  and service we want to present to our customers? 

Yeah... me too. :/

We have the same issue, please fix ASAP. Thank you in advance.

We are also affected.

I ran into the same problem

Are you going to provide solution for this problem? It is annoying and I am not able to explain this to a configuration manager!!!

Same problem, please fix it asap

Yes  still have same problem , please fix it asap.

this problem still persists. Pls fix this asap.

Yep - still having the same problem.

Issue for us as well, causing confusion and messes with searches.  Add to that we are talking about a radio button that displays as a list......adds to the confusion.

+1

Please fix this.

can we have a fix for this please - it's been a year

+1 --> have this issue as well.

How come something that seems to be an easy fix, takes so much time?

This is extremely bothering as I want to use radio buttons for customers to select them in Service Project portal view but this is a big no because i don't want "none" option to be chosen. 

Instead i have to use drop-down but this needs extra clicks and is not as user-friendly as radio buttons would be.

I wonder why this issue is still "gathering impact" after 6 months... yes it does impact people, even people who are not following this ticket... this isn't a new feature request that needs evaluation on viability, it's a bug in the application that needs fixing. Please fix it soon... bugs that are open for half a year and are not being acted upon are not a sign of a "healthy" application imho.

And perhaps if you're not able to iron out the many many issues there are in cloud, let us have the server version back. At least that was a stable, mature product, supported by a large community of plugin providers (real plugins, not the "alternative for cloud" that offers 10% of the original features).

Also occurs on single selection boxes.