Issue Summary

When applying the smart value issue.url.customer, observed that when an email is sent, it does not update the customer ticket URL. (This behavior is also observed with API)

Steps to Reproduce

1. Create an automation rule to send an email with smart value:

    {{issue.url.customer}}
   

Expected Results

Email to be received with a URL that contains the customer view of the ticket. 

Actual Results

Empty email received with a URL.

Workaround

No workaround is available.