Once you set a value for a Text Field multi-line (custom or default of Jira) like the description and remove that, Jira's JQL will not recognize that field as EMPTY anymore.
Also, the Jira expression would return "true" for text validation even if the field is Empty.
- Create an issue (Classic or Next-gen) with the description field empty
- Search it using JQL (this will work ):
- Set something on the description field and save it
- Remove the text from it and run the same JQL again (will not bring that issue anymore )
The field should be considered as empty again since no information is set.
The JQL doesn't recognize that field as
Currently, there is no known workaround for this behavior. A workaround will be added here when available