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  1. Jira Cloud
  2. JRACLOUD-74796

Using a user picker custom field to grant the Create Issue permission doesn't allow users to create sub-tasks in the new issue view

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      Issue Summary

      When adding a User custom field value to grant the Create Issue permission, the user cannot create sub-tasks in the new issue view. Jira displays the following error message:

      Steps to Reproduce

      1. Create a user picker custom field and add it to the create/edit/view screen of a software/SD project.
      2. Grant the Create Issue permission to a User custom field value and choose the field created.
      3. Go to an issue and pick a user using the field created (the user must not have this permission via a group/project role)
      4. Ask the user to try to create a sub-task using the new issue view.

      Expected Results

      The user should be able to create the sub-task.

      Actual Results

      Jira displays the following error message and doesn't create the sub-task:

      We couldn't create the sub-task
      Check your connection, then give it another try

      Workaround

      Use the old issue view to create sub-tasks

      OR

      add this user to a group/project role that has the create issue permission in the project

            Unassigned Unassigned
            9574dabfb3a9 Matheus Z
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              Created:
              Updated:
              Resolved: