Jira icons attached when replying an email on Outlook for windows

XMLWordPrintable

    • 24
    • Severity 3 - Minor
    • 0

      Issue Summary

      When you reply an email from a notification to add a comment into the issue with outlook for windows, the icons from the email body like the button icon and the Jira icon are added as attachments in the issue

      Steps to Reproduce

      1. Reply from a notification to add a comment in the issue
      2. Use Outlook in Microsoft, I have tested on Outlook 2016
        Attachment BUG.mp4

      Expected Results

      Add the last text as a comment

      Actual Results

      The Jira icon and other icons from the email body are added as attachments

      Workaround

      We have identified this BUG using Outlook 2016 and outlook 2013 in windows, using outlook in MAC and other email applications the attachments are not added.

        1. Attachment BUG.mp4
          6.67 MB
          Gino S

            Assignee:
            Unassigned
            Reporter:
            Gino S
            Votes:
            23 Vote for this issue
            Watchers:
            31 Start watching this issue

              Created:
              Updated: