Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-74445

Using the @mention for teams only work in New issue view

XMLWordPrintable

      Issue Summary

      Users can use the @mention feature for a team on New Issue view but it does not work for Old Issue View 

      Steps to Reproduce

      1. View an issue in New issue view and use the @mention feature 
      2. In the comments, Attempt to search for a team you know
      3. Once you've found a team, switch to Old Issue View
      4. Repeat the same step 1 and 2

      Expected Results

      Be able to mention  teams

      Actual Results

      Unable to find any teams 

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. New Issue View.PNG
          New Issue View.PNG
          33 kB
        2. Old Issue View.PNG
          Old Issue View.PNG
          7 kB

              Unassigned Unassigned
              madam@atlassian.com Adam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: