Guest users should be able to access the project without make the project public and not counted for paid license.

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      Atlassian Update - 06 August 2025

      Hi Everyone,

      Thanks for your interest in this ticket. I would love to understand more about your use cases and needs for guests users in Jira software and business projects. If you can spare 30 mins to talk through this, please book in some time with me here. 

      Thanks, 
      Loretta
      Product Manager-Jira Cloud

       

      We wouldn't want to make the project public due to security reasons, but we also wouldn't want to buy those people additional licenses as they will only look at the tasks and discuss with us, therefore they will not perform. any actions.

      Workaround

      As a workaround, you could allow anonymous access to projects (not possible on Free plan) but asses with your team and consider the security implications of such change before applying it.
      Optionally, there are a few third-party addons in our Marketplace that could help you share Jira data externally.

            Assignee:
            Ben Payne
            Reporter:
            Thinesh Kumar (Inactive)
            Votes:
            229 Vote for this issue
            Watchers:
            142 Start watching this issue

              Created:
              Updated: