Allow guests to view Jira issues without access to Jira

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      Atlassian Update - 06 Jul 2026    

      Hi Everyone,

      We're happy to announce Guest Access in Jira is now available across all paid plans. This allows you to give your confluence guests an equivalent guest role in Jira so they can view issues without a licence. To understand more about adding guests to your site and spaces, please see the following documentation:

      Thanks for your continued patience and feedback, I'll be closing this ticket if no further feedback is received. 
       

      Thanks, 
      Ben
      Product Manager - Jira Cloud

      Summary

      The External collaboration allows users to be added as guests with limited access to Confluence and some of the macros.

      When guests try to view macros or roadmaps from Jira, the information will not be displayed until these users are granted product access to Jira.

      Suggestion

      Since guests are users supposed to have limited information to Confluence, granting them product access to Jira would expose all the project information and require a license to Jira as well.

      This is a suggestion to allow guests to be able to see macros from Jira without having product access to it.

              Assignee:
              Ben Payne
              Reporter:
              Giuliano C.
              Votes:
              145 Vote for this issue
              Watchers:
              98 Start watching this issue

                Created:
                Updated: