Details
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Bug
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Resolution: Duplicate
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Medium
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None
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7
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Severity 3 - Minor
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Description
Summary
When the issue has a significant number of attachments (e.g., ~90+ or ~70+ large size files (>40MB)), it's not possible to download the attachments.
Environment
Jira issues with ~90 attachments or more or issues with more than 70 larger files (>40MB).
Steps to reproduce
- Create an issue and add more than 70 attachments to it;
- Open the issue in the new issue view;
- Try to download the attachment;
Expected results
It will be possible to download the files.
Actual result
When clicking on the attachment, nothing will happen. However, looking at the dev tool in the browser, the user will encounter a 431 status code for the download request.
Workaround
- Reduce the number of attachments or split in different tickets;
- Download the files using the old issue view;
Attachments
Issue Links
- duplicates
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JRACLOUD-72355 New issue view fails to load attachments when there are too many attachments
- Closed
- is resolved by
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BENTO-5586 Loading...
- relates to
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HULK-192 Loading...