Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-73399

Average Time In Status - Cycle Time Calculations

XMLWordPrintable

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Hi Atlassian Support Team,

       

      The company I work with needs to calculate cycle time spent in any given workflow status for each epic, issue, and sub-task in our Jira Projects.  I currently use your, "Average Time in Status," gadget on a dashboard for metrics however, the average can very easily be altered by an outlier that cannot currently be filtered out.

      For any given epic, issue, and sub-task, we need to be able to see (perhaps in a custom field) and export:

      1. The date the epic/issue/subtask is moved into the status, "In Progress," (or any status for that matter).
      2. The date the epic/issue/subtask is resolved or closed.

      These features do not necessarily need to be in a gadget but I do need the ability to view and export the above information.

       

       

      Please contact Katrina Lieber for specific case usage at 970-407-6259 or  katrina.lieber@aei.com

       

            [JRACLOUD-73399] Average Time In Status - Cycle Time Calculations

            Tair Tidhar made changes -
            Component/s Original: Dashboards & Gadgets [ 46575 ]
            Tair Tidhar made changes -
            Component/s New: Dashboard - Dashboards & Gadgets [ 77951 ]
            Matthew Hunter made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels New: timeout-suggestion-bulk-close
            SET Analytics Bot made changes -
            Support reference count New: 2
            Andre Dias (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-60841 [ JRACLOUD-60841 ]
            Katrina.Lieber created issue -

              Unassigned Unassigned
              227964843e79 Katrina.Lieber
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: