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Suggestion
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Resolution: Duplicate
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37
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12
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Issue Summary
Inconsistencies observed with doing csv imports from Issues and Filter Section vs while doing it from External System import section in Jira
Steps to Reproduce
While doing a csv import from Jira settings > External System Import we can map fields like Request Type etc
However while doing an import from Issue & Filters > Search > Import Issues from csv we cannot map some fields like Request Type etc:
Expected Results
Both the csv imports should work in thee same way
Actual Results
We see inconsistencies with the imports
Workaround
User External system import instead of Csv import from the Issues and filter section however importing files from External System import does not trigger an issue created event which is again a problem as a lot of script listeners depend on Jira to fire an issue created event.
- duplicates
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JRACLOUD-70019 Non admin CSV importer has limited field mapping options.
- Gathering Interest
- mentioned in
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