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  1. Jira Cloud
  2. JRACLOUD-72780

Searching any issue by pasting the issue key from an Excel file, it creates an attachment in that story

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • Issue - View

    Description

      Issue Summary

      While on an issue view page if you search any issue by pasting the issue key from an Excel file, it creates an attachment in that issue.

      Environment

      Jira cloud

      Steps to Reproduce

      1. Create an Excel file with some issue keys on it
      2. Open an issue in view mode using the Jira new issue view
      3. Click on JIRA search button (magnifier icon) in the left menu,
      4. Copy the issue key from Excel file and paste it in the search field

      Expected Results

      The issue search show the issue if it exists or says that the issue doesn't exist

      Actual Results

      It creates the attachment with search issue key

      Notes

      If affects only the new issue view

      Workaround

      Disable the new issue view. To do it, please follow the steps described below:

      1. Go to Jira home page and click on the avatar at the bottom-left of the screen and then click on Personal settings
      2. Under Jira labs, next to New Jira issue view for software projects, disable this feature by clicking on the green button (it will become gray and a feedback pop-up will appear)

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              Unassigned Unassigned
              htemp Heitor T (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: