Details
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Bug
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Resolution: Timed out
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Low
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7
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Severity 3 - Minor
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0
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Description
Issue Summary
It is not possible to upload mp4 files to Jira.
Only really small files seem to be working.
Environment
Jira Cloud
Steps to Reproduce
- Try attaching a video file to an issue by any method available:
- Using the clip icon (attachment button);
- Files and images button in the comment;
- Drag and drop the file.
Expected Results
The file will be uploaded.
Actual Results
Notes
Tested file formats:
- mp4;
- AVI.
Tested files size:
- 48mb
- 8mb
Workaround
None at the moment.
Attachments
Issue Links
- relates to
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JRACLOUD-70479 MP4 attachment import may fail in new Media Picker
- Closed