Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-72434

Misleading error message when user cannot create inline child issue for an Epic

XMLWordPrintable

    • 3
    • 19
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem definition

      In new issue view, when a user tried to create an inline child issue for an Epic, and that child issue type is missing "Epic Link" field, they would get error message saying "We couldn't create the child issue":

      This message is misleading and does not indicate why the issue could not be created.

      Suggested solution

      Update the error message to inform the user that the child issue could not be created because of :

      • missing "Epic Link" field.
      • Validator added in create issue transition
      • Allow the create issue screen to pop up to enter the required information

              7645729f7e9f Arbaaz Gowher (Inactive)
              rabdulghani Yanty Ghani (Inactive)
              Votes:
              46 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated: