Details
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Bug
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Resolution: Duplicate
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Low
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None
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2
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Severity 3 - Minor
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Description
Summary
The new issue view takes the space encoding of "%20" and converts it into "%2520" in the URL which potentials leads you to a 404 page depending on the URL.
Looks like Jira is reading the encode input as "%20" for space and "%" for "%25".
Steps to Reproduce
- In the old view, add a URL link with the space encoding (ie: https://www.google.com/search?q=hello%20world#brs)
- Switch to the new view and click or hover on the URL link.
Expected Results
The link is saved with the same URL provided and when clicking on it, directs you to a new page with the same URL (https://www.google.com/search?q=hello%20world#brs).
Actual Results
The URL gets converted into https://www.google.com/search?q=hello%2520world#brs and potential breaks the page.
Notes
This behaviour is seen in most text-based fields such as Comments and Description.
Workaround
If already saved, you can edit the link on the new view and add the URL, then save which fixes it, otherwise, the URL should always be added in the new view.
Attachments
Issue Links
- duplicates
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JRACLOUD-71951 Encoded hyperlinks from the old issue view are double encoded when switching to the new view (Wiki to ADF conversion)
- Closed
- incorporates
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JRACLOUD-42579 WebHook convert the space character %20 into %2520 thus failing the call.
- Gathering Impact
- was cloned as
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JRACLOUD-78206 New Issue View - % character gets replace with %25 when using Add Web link
- Closed