Details
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Type:
Bug
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Status: Gathering Impact (View Workflow)
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Priority:
Low
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Resolution: Unresolved
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Component/s: Issue - View
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Support reference count:9
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Symptom Severity:Severity 2 - Major
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UIS:2
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Bug Fix Policy:
Description
Summary
Global transition name doesn't display in new issue view. It displays correctly in old issue view.
Environment
Cloud
Steps to Reproduce
- Open a workflow
- Create a global transition
- Then, open a new ticket or existing ticket.
Expected Results
The global transition name display. From the old issue view , display as below (Pending (2)) :-
Actual Results
Transition to text displayed. As per screenshot below (when have multiple global transition) :-
Notes
Workaround
No workaround
Attachments
Issue Links
- is duplicated by
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JRACLOUD-72667 Any Status Transition to itself on Workflow doesn't show on New Issue View
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- In Progress
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- depends on
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- links to
- mentioned in
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