Details
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Bug
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Resolution: Fixed
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High
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19
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Severity 3 - Minor
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2
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Description
Issue Summary
Attaching videos .mp4 in the comments via drag and drop to issues while using the new issue view cause to these videos be downloaded automatically when accessing the issue using Google Chrome in both old and new issue view.
Steps to Reproduce
- Access an issue using new issue view
- Start inserting a comment
- Drag and drop a .mp4 video to this comment
- Save the comment
Expected Results
Access the issue without the video being downloaded automatically
Actual Results
Access the issue using both old and new issue view, the video will be automatically downloaded.
Additional Information
Uploading via drag and drop in the old issue view
Cause to test | Test to perform | Outcome | Additional notes |
---|---|---|---|
Chrome\New issue view | Access issue with video attached | Didn't download | |
Chrome\Old issue view | Access issue with video attached | Didn't download | |
Firefox\New issue view | Access issue with video attached | Didn't download | |
Firefox\Old issue view | Access issue with video attached | Didn't download | |
Safari\New issue view | Access issue with video attached | Didn't download | |
Safari\Old issue view | Access issue with video attached | Didn't download |
Uploading via drag and drop in the new issue view
Cause to test | Test to perform | Outcome | Additional notes |
---|---|---|---|
Chrome\New issue view | Access issue with video attached | Downloaded | |
Chrome\Old issue view | Access issue with video attached | Downloaded | |
Chrome Incognito mode\Old issue view | Access issue with video attached | Downloaded | |
Chrome Incognito mode\Old issue view | Access issue with video attached | Downloaded | |
Firefox\New issue view | Access issue with video attached | Didn't download | |
Firefox\Old issue view | Access issue with video attached | Didn't download | |
Safari\New issue view | Access issue with video attached | Didn't download | |
Safari\Old issue view | Access issue with video attached | Didn't download |
Workaround
Upload the video using the old issue view. One of the easiest ways to achieve this is by appending the below string to the issue URL and then refresh the page:
?oldIssueView=true
Attachments
Issue Links
- has a regression in
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JRACLOUD-74609 mp3/mp4 files download automatically
- Closed
- is resolved by
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BENTO-4019 Loading...