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  1. Jira Platform Cloud
  2. JRACLOUD-71781

Unable to view full name of attachment in new issue view

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      Problem Definition

      When files with long filenames are attached to Jira in the new issue view, users are unable to view the full name of the attachment. This can lead to confusion on which attachment it is, causing users to have to open the files one by one to see which one is the correct one.

      Suggested Solution

      Show the full filename in the new issue view to avoid any confusion

      Workaround

      Hovering the mouse on the truncated attachment name will reveal the full file name:

      User List view rather than Strip view:

        1. attachments.png
          attachments.png
          43 kB
        2. screenshot-1.png
          screenshot-1.png
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        3. screenshot-2.png
          screenshot-2.png
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            [JRACLOUD-71781] Unable to view full name of attachment in new issue view

            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Anusha Rutnam made changes -
            Description Original: h3. Problem Definition

            When files with long filenames are attached to Jira in the new issue view, users are unable to view the full name of the attachment. This can lead to confusion on which attachment it is, causing users to have to open the files one by one to see which one is the correct one.

            !attachments.png|thumbnail!
            h3. Suggested Solution

            Show the full filename in the new issue view to avoid any confusion

            h3. Workaround
            Hovering the mouse on the truncated attachment name will reveal the full file name:
             !screenshot-1.png|thumbnail!
            New: h3. Problem Definition

            When files with long filenames are attached to Jira in the new issue view, users are unable to view the full name of the attachment. This can lead to confusion on which attachment it is, causing users to have to open the files one by one to see which one is the correct one.

            !attachments.png|thumbnail!
            h3. Suggested Solution

            Show the full filename in the new issue view to avoid any confusion
            h3. Workaround

            Hovering the mouse on the truncated attachment name will reveal the full file name:
            !screenshot-1.png|thumbnail!

            User List view rather than Strip view:
             !screenshot-2.png|thumbnail!
            Anusha Rutnam made changes -
            Attachment New: screenshot-2.png [ 440705 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Ahmud Auleear made changes -
            Parent Original: JRACLOUD-70555 [ 1053070 ]
            Workflow Original: JAC Sub-task Workflow [ 4091220 ] New: JAC Suggestion Workflow 3 [ 4396409 ]
            Issue Type Original: Sub-task [ 6 ] New: Suggestion [ 10000 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Anusha Rutnam made changes -
            Description Original: h3. Problem Definition

            When files with long filenames are attached to Jira in the new issue view, users are unable to view the full name of the attachment. This can lead to confusion on which attachment it is, causing users to have to open the files one by one to see which one is the correct one.

            !attachments.png|thumbnail!

            h3. Suggested Solution

            Show the full filename in the new issue view to avoid any confusion
            New: h3. Problem Definition

            When files with long filenames are attached to Jira in the new issue view, users are unable to view the full name of the attachment. This can lead to confusion on which attachment it is, causing users to have to open the files one by one to see which one is the correct one.

            !attachments.png|thumbnail!
            h3. Suggested Solution

            Show the full filename in the new issue view to avoid any confusion

            h3. Workaround
            Hovering the mouse on the truncated attachment name will reveal the full file name:
             !screenshot-1.png|thumbnail!
            Anusha Rutnam made changes -
            Attachment New: screenshot-1.png [ 432759 ]
            Andy Heinzer made changes -
            Component/s New: Issue - View [ 51491 ]

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
              Votes:
              16 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: