Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-71640

Clarify workaround in UI when showing the message "You cannot perform this operation on a draft workflow"

    XMLWordPrintable

Details

    • 416
    • 291
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Implementation of New Features Policy

      At the moment, we can't set an ETA for this feature to be released, since there's a number of factors that determine how our product team prioritizes new features.
      You can learn more by reading Implementation of New Features Policy.

      Problem Definition

      When a user tries to add a new transition to an active workflow, the message below is displayed:

      You cannot perform this operation on a draft workflow
      

      The user cannot figure out what to do to add a transition with this message.

      Suggested Solution

      Clarify the user have to

      1. copy the current workflow
      2. add a transition to the copied workflow
      3. replace the current workflow with the copied one in workflow scheme

      Or, add a link to Cannot Add Transitions or Delete Steps in Draft Workflows.

      Note

      Strictly saying, the message "You cannot perform this operation on a draft workflow" seems incorrect.
      The reason why a user cannot add a transition is that the workflow is active but not because it is in a draft.

      Workaround

      As described in Cannot Add Transitions or Delete Steps in Draft Workflows, there are two different options:

      Publish the workflow after all steps are populated with transitions.
      OR
      Edit the workflow in a disabled state (either copy it or disable the workflow scheme).

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
              Votes:
              64 Vote for this issue
              Watchers:
              57 Start watching this issue

              Dates

                Created:
                Updated: