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Bug
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Resolution: Fixed
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High
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20
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Severity 2 - Major
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2
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Description
When importing issues to a classic project using CSV files, Jira may add an invalid issue type to the issue type scheme if next-gen projects exist
Steps to reproduce
- Create a classic project
- Create a Next-Gen project
- I.E. the Epic issue type exists in both the Classic and Next-Gen projects. One of them, however, is only applicable for the next-gen project
- Create a simple CSV file that defines issues and their issue types, as exemplified below
summary,issuetype
Teste Epic Bug,Epic
Teste Story,Story - Go to Jira Settings > System > External System Import
- Select CSV
- Upload the file, select a Classic project as the destination project and follow the prompts
Expected result:
Issues are imported using the correct issue types
Actual results:
A Next-Gen Epic issue type is added to the issue type scheme, causing the following message to be presented:
This may cause issues to be imported using the wrong issue type.
Workaround:
An existing workaround is to import the CSV file using the issue type's IDs instead of their "Names". This can be gathered by going to Jira Settings > Issues > Issue Types and click Edit next to the issue type. The ID will be displayed on the URL
- Example : https://<instance>.atlassian.net/secure/admin/EditIssueType!default.jspa?id=<ID>
Fixing the problem:
If a CSV file has already been imported and the problem represented by the image below exists, please contact Atlassian support
- is duplicated by
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JRACLOUD-70886 External System Import may choose invalid issue type when importing CSV
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- Closed
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- is related to
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JRACLOUD-70886 External System Import may choose invalid issue type when importing CSV
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- Closed
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