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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Notification - Email
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None
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1
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Severity 3 - Minor
Summary
Users mentioned by their account id instead of user name will not receive email notifications.
Steps to Reproduce
- @mention someone in an issue comment.
- Check if the mention had the format accountid:xxxxxxxxxx
Expected Results
The mentioned user receives the mention notification.
Actual Results
No notification is fired.
Notes
- Currently, only Jira mobile uses the accountid:xxxxx mention format.
- It is only possible to see the @mention format by editing the ticket on the old issue view.
- duplicates
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JRACLOUD-71593 Jira Mobile app- Tagged user does not receive a notification
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- Closed
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- is related to
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GDPR-1007 Loading...