Jira doesn't convert special character in the project's name to URLs

Summary

If the name of the project contains special characters, Jira will place this same characters in URLs, which might cause malfunctions.

In a specific example, if the project's name contains the # symbol, none of the reports will open (see the video below).

Video:
JRACLOUD-71232.mp4

Steps to Reproduce

• Insert the # symbol in a project's name;
• Navigate to the "report" section and try to open any report.

Expected Results

• The report's configuration opens so that the admin can input the relevant parameters.

Actual Results

• An error ("No report was specified. The 'ReportKey' parameter was empty") flashes and then the page goes blank.

Workaround(s)

• Either remove the special character from the project's name or remove the special character from the URL

If you need help to set up the configuration, please open a support ticket at support.atlassian.com.