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  1. Jira Platform Cloud
  2. JRACLOUD-71123

Labels that starts with a special character does not show on the new issue view

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      Summary

      Currently, when using the new issue view and searching for a label that has special characters, the autocomplete does not find the label the same as it worked on the old view, it only shows to create a new label.

      Steps to Replicate

      1. Create a label starting with a special character. '+Helpdesk' for example.
      2. Try searching for the '+Helpdesk' label in the old issue view. It will return the label as suggestion.
      3. Now try searching the same label again in the new JIRA issue view. It will prompt the user to create the label instead.

      Expected Behavior

      Label with special character at the start should be suggested regardless of old or new issue view.

      Current Behavior

      Only old issue view is returning the label.

      Workaround

      Change to old JIRA issue view to label the ticket.

        1. NewView.png
          NewView.png
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        2. OldView.png
          OldView.png
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              Unassigned Unassigned
              adaluz Angélica Luz
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                Created:
                Updated:
                Resolved: