Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-70893

User CSV export does not treat usernames with comma properly

    XMLWordPrintable

Details

    Description

      Summary

      When exporting the user list to CSV, the importer won't handle it properly.

      Example:

      • Have a user with username = user,name;
      • Export the users to CSV in the user management;
      • Since there is a comma in the username, it will impact in the CSV row for that user, since the comma is the default delimiter:
        • Notice that the username will be divided in two columns. And because of that, all the other information will be wrongly positioned, even putting information in an additional column:

      Environment

      Jira Cloud

      Steps to Reproduce

      1. Have a user with comma in it's username;
      2. Export the Users to CSV in the user management.

      Expected Results

      The username should not be divided. When there is a string with comma, it should be exported in quotes: "user,name".

      Actual Results

      The string is divided in two columns, impacting in the whole row for that user in the CSV

      Workaround

      No workaround at the moment

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              lalmeida@atlassian.com Leonardo De Almeida
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: