Type:
Bug
Resolution:
Fixed
Priority:
Medium
Support reference count:
20
Symptom Severity:
Severity 3 - Minor
Summary
As a Jira user, I'm trying to convert a subtask to a Task or a story for example as I used to do in the past.
Currently, when I access my Jira issue, I have the new issue view experience.
I cannot find the convert to issue feature neither by clicking on the three dots from the right nor anywhere else.
I need to disable the new view to convert the issue.
Expected Results
We are expecting to see the log work on the new Jira issue view as we used to do in the past:
Actual Results
The convert to issue feature is not shown up:
Workaround
Accessing the Jira issue using the search view feature can be considered a temporary workaround.
Update
This bug is also applied to the opposite. When we are working on an issue, it's not possible to "Convert to Sub-Task" and "Create Sub-Task.