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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-69984

Custom fields formatting is not converted to markdown in the new Jira issue view

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      Description

      Summary

      Custom fields formatting is not converted to markdown in the new Jira issue view.

      Steps to Reproduce

      1. Have a project with a text custom field using the Wiki Renderer;
      2. Add some formatting in this field, using wiki markup;
      3. Turn on the new Jira issue view.

      Expected Results

      The custom field should retain its formatting, similar to system fields.
      Here's an example of two fields, Description and a Custom text field with the same formatting:

      Actual Results

      Only system fields are correctly formatted. Custom fields will be displayed with plain text:

      Notes

      Regardless if the custom field is using the Default Text Renderer or the Wiki Style Renderer, it's not possible to add any formatting in the field.

      Workaround

      Disable the Labs in the user profile in order to disable the new issue view (only for Software project):

        Attachments

        1. profile-labs.png
          profile-labs.png
          80 kB
        2. text-formatting-new-view.png
          text-formatting-new-view.png
          186 kB
        3. text-formatting-old-view.png
          text-formatting-old-view.png
          138 kB

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              Assignee:
              Unassigned
              Reporter:
              lfarias Luiz Farias
              Votes:
              4 Vote for this issue
              Watchers:
              13 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - 5m
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                  Remaining:
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