Details
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Bug
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Resolution: Duplicate
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Medium
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None
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Severity 2 - Major
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Description
Steps to reproduce
- Create a software project
- Use the New JIRA Issue View
- Create an issue
- Try to change the Issue's Status from the issue detail view within the Right side panel (active sprint or backlog)
- the Issue details view goes blank and the popup "something went wrong" appears
- Reload the page, the board load and the issue status is updated.
Expected :
The status is updated and the issue detail view stay opened without error
Actual:
The Right Side panel is blank and the error is thrown
On the Active sprint board if the issue status is updated from the centered issue details view (instead of the Right side panel view) the issue status is updated and no message is thrown but you need to refresh the page to be able to continue to open issue detail views.
Expected
We can continue to view other issues details
Actual:
Have to refresh the board to continue opening issue details view
Workaround:
-Turn off the New JIRA Issue View in the user's profile lab section.
-Update the status outside of the board
-Refresh the page to continue
The error:
Nothing in Splunk.
JS error :
batch.js:446 error while triggering: Cannot read property 'name' of undefined
Uncaught (in promise) TypeError: e.getId is not a function
at p (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
at e.value (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
at Object.on (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
at batch.js:9835
14:08:48.124
vendor.06500ca275aa69f154ce.7.js:1 Error: Minified React error #152; visit https://reactjs.org/docs/error-decoder.html?invariant=152&args[]=t for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at e.exports (vendor.06500ca275aa69f154ce.7.js:1)
at m (vendor.06500ca275aa69f154ce.7.js:1)
at vendor.06500ca275aa69f154ce.7.js:1
at jn (vendor.06500ca275aa69f154ce.7.js:1)
at zn (vendor.06500ca275aa69f154ce.7.js:1)
at Pn (vendor.06500ca275aa69f154ce.7.js:1)
at ls (vendor.06500ca275aa69f154ce.7.js:1)
at cs (vendor.06500ca275aa69f154ce.7.js:1)
at Ks (vendor.06500ca275aa69f154ce.7.js:1)
at Fs (vendor.06500ca275aa69f154ce.7.js:1)
On @ vendor.06500ca275aa69f154ce.7.js:1
14:10:23.387
Attachments
Issue Links
- duplicates
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JRACLOUD-69900 New Jira issue view crashes when changing issue status while using the latest Chrome version - Update: happening with Firefox too
- Closed