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  1. Jira Cloud
  2. JRACLOUD-69901

Issue's Status inline change throw "something went wrong" pop up error within the New JIRA issue View

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • Issue - View
    • None

    Description

      Steps to reproduce

      1. Create a software project
      2. Use the New JIRA Issue View
      3. Create an issue
      4. Try to change the Issue's Status from the issue detail view within the Right side panel (active sprint or backlog)
      5. the Issue details view goes blank and the popup "something went wrong" appears
      6. Reload the page, the board load and the issue status is updated.

      Expected :
      The status is updated and the issue detail view stay opened without error

      Actual:
      The Right Side panel is blank and the error is thrown

      On the Active sprint board if the issue status is updated from the centered issue details view (instead of the Right side panel view) the issue status is updated and no message is thrown but you need to refresh the page to be able to continue to open issue detail views.

      Expected
      We can continue to view other issues details

      Actual:
      Have to refresh the board to continue opening issue details view

      Workaround:
      -Turn off the New JIRA Issue View in the user's profile lab section.
      -Update the status outside of the board
      -Refresh the page to continue

      The error:
      Nothing in Splunk.

      JS error :
      batch.js:446 error while triggering: Cannot read property 'name' of undefined
      Uncaught (in promise) TypeError: e.getId is not a function
      at p (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
      at e.value (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
      at Object.on (jira-frontend.prod.atl-paas.net/assets/async-navigation.91762f2d1d0e6d3a4fc1.7.js:1)
      at batch.js:9835
      14:08:48.124
      vendor.06500ca275aa69f154ce.7.js:1 Error: Minified React error #152; visit https://reactjs.org/docs/error-decoder.html?invariant=152&args[]=t for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
      at e.exports (vendor.06500ca275aa69f154ce.7.js:1)
      at m (vendor.06500ca275aa69f154ce.7.js:1)
      at vendor.06500ca275aa69f154ce.7.js:1
      at jn (vendor.06500ca275aa69f154ce.7.js:1)
      at zn (vendor.06500ca275aa69f154ce.7.js:1)
      at Pn (vendor.06500ca275aa69f154ce.7.js:1)
      at ls (vendor.06500ca275aa69f154ce.7.js:1)
      at cs (vendor.06500ca275aa69f154ce.7.js:1)
      at Ks (vendor.06500ca275aa69f154ce.7.js:1)
      at Fs (vendor.06500ca275aa69f154ce.7.js:1)
      On @ vendor.06500ca275aa69f154ce.7.js:1
      14:10:23.387

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              Unassigned Unassigned
              agonzalez@atlassian.com Adrien Gonzalez (Inactive)
              Votes:
              1 Vote for this issue
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              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: