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  1. Jira Cloud
  2. JRACLOUD-69606

Cannot update Text Field (multi-line) when screen is triggered during transition in the New Jira Issue View

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      Description

      Summary

      In the new issue view:

      • When the triggered screen for the transition between two statuses include fields of type "Text (multi-line)" the field appears non editable.
      • If this field is required, the user won't be able to to finish the transition.

      Steps to Reproduce

      1. go to new issue view board
      2. Ensure that transitioning is configured to trigger a screen.
      3. Ensure that the screen include a Text Field (multi-line).
      4. When changing the status the configured screen will get triggered.
      5. You will notice that all the fields from type "Text (multi-line)" are non-editable.

      Expected Results

      • When a screen is triggered during a transition, the user is able to fill in the data in the different fields.

      Actual Results

      Notes

      • This same behavior is not experienced when transitioning the issue through a drag and drop.

      Workaround

      Currently the workaround is to use the drag and drop option as shown in the video.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              fabbes Fares Abbes
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                Dates

                Created:
                Updated:
                Resolved: