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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-69222

Cannot create subtasks if there is a required field on the new JIRA issue view.

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      Description

      Problem Description

      Unable to create subtasks on the new JIRA issue view if there is a required field.
      Error "Wait a few moments, than give it another try."

      •  

      Also, the button to quick add sub-task is not shown.

      Steps to reproduce

      1. Ensure you are 'Experiencing the new Jira' aka ADG3
      2. Set up your project to the have Assignee field as required while creating a new Subtask OR the Summary field not included in the Create/Edit Issue screen of the subtask
      3. Access a board.
      4. Create a new Story.
      5. Select the Story on your board.
      6. Try to create a new sub-task via the new Jira issue view 

      Expected Result

      A pop up to enter the issue's required fields should appear.

      Actual Result

      Error "Wait a few moments, than give it another try" is shown or the option to create sub-task is not available.

      Workaround

      1. Remove the required field
        or
      2. Open the issue in JIRA, outside the board view, there you will be able to create a new Subtask.
        or
      3. Disable the new JIRA issue view.

      OR

      Include the Summary field in the Create/Edit Issue screen of the subtask

        Attachments

        1. 16511.png
          16511.png
          109 kB
        2. Kapture 2020-01-23 at 14.20.05.mp4
          699 kB
        3. Recording #41.mp4
          10.14 MB

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              Assignee:
              dpiper Piper
              Reporter:
              aschneider@atlassian.com Adalberto Schneider
              Votes:
              20 Vote for this issue
              Watchers:
              44 Start watching this issue

                Dates

                Due:
                Created:
                Updated:
                Resolved: