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  1. Jira Platform Cloud
  2. JRACLOUD-69122

CSV export from Issue Navigator and Card Layout from Boards displays incorrect value for cascading select list field

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      Summary

      When a CSV export includes a cascading select list field, the field value shows incorrect value.

      Also, if you add a custom field (select list cascading) in the Card Layout of your kanban board the value is different from the value shown in the issue view (and the value is the same as if you export csv).

      Steps to Reproduce

      1. Create a cascading select list with multiple values for both parent and child values.
      2. Create an issue and select a value for the fields in both parent and child.
      3. Navigate to the issue navigator and find the issue created. Select the cascading field as a column for the search.
      4. Export to CSV (current fields).

      Expected Results

      The CSV export shows the same value as what is found in the issue.

      Actual Results

      The CSV export shows a different value although the value stored in the database is correct.

      Notes

      The value saved in database is correct and HTML export shows the correct value.

      Workaround

      • Export the search as HTML and change the file type to .xls/.xlsx from the .html format
      • Contact Atlassian Support so they can apply a fix for the export issue.
        No workaround for the Card Layout problem at the moment.

              mkruszynski@atlassian.com Marcin Kruszynski (Inactive)
              nmohdkhalid Nabil
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                Created:
                Updated:
                Resolved: