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  1. Jira Cloud
  2. JRACLOUD-69045

JIRA pages link does not work if you have a separate/remote confluence domain

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    Description

      Problem Definition

      Currently, the new Pages feature is only supported when Confluence and Jira are on the same Cloud instance.

      Suggested Solution

      Improve the feature so that it is usable when connecting a Confluence-only Cloud instance to a Jira-only Cloud instance, or allow connecting with Confluence on a separate instance (via Application Link)

      Why this is important

      • Users may have hosted Jira and Confluence on a different site
      • Users may have Confluence on multiple sites and would like to work on 1 project

      Workaround

      We understand these options do not replace the solution, however as a workaround, it's possible to link Confluence pages through Link issue > Link Confluence page once the Application Links are correctly set, adding the link to the page:

      A different option might be to use the Shortcut link feature on the project for users to easily access an external Confluence page from the Project, as mentioned on this page - video of the process: Shortcuts Link.mov

      Attachments

        1. image-2023-03-01-17-58-37-762.png
          image-2023-03-01-17-58-37-762.png
          28 kB
        2. Link Confluence page.png
          Link Confluence page.png
          28 kB
        3. Shortcuts Link.mov
          7.52 MB

        Issue Links

          duplicates

          Suggestion - JRACLOUD-68957 Improve the Pages functionality to integrate with Confluence from another instance

          • Closed
          is duplicated by

          Suggestion - JRACLOUD-69560 Improve the Pages functionality to enable connection to external Confluence instances

          • Closed

          Suggestion - JRACLOUD-74275 Link Confluence Page should also browse for Confluence pages on external sites connected via application link.

          • Closed

          Suggestion - JRACLOUD-79871 'Filter by Space' does not load remote Confluence spaces in Jira issue under 'Link confluence page'

          • Closed

          Suggestion - JSWCLOUD-17681 Allow to connect Pages with Confluence on a separate instance

          • Closed

          Activity

            People

              Unassigned Unassigned
              gsenna Gabriel Senna
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              Dates

                Created:
                Updated: