Details
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Bug
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Resolution: Fixed
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Highest
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None
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2
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Severity 2 - Major
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Description
Summary
User that have text as their default outgoing email format are receiving the word "true" in the description of the issue via email.
Steps to Reproduce
- Set a user's profile preference to "text" for notifications
- Create an issue that fires a notification to a user
Expected Results
Email should be:
Summary: Testing
Key: CSP-4
URL: https://xxxxx.atlassian.net/browse/CSP-4
Project: Customer Service Project
Issue Type: Support
Reporter: xxxxx@gmxxxxxx.com
(issue description and other information)
Actual Results
Summary: Testing
Key: CSP-4
URL: https://xxxxx.atlassian.net/browse/CSP-4
Project: Customer Service Project
Issue Type: Support
Reporter: xxxxx@gmxxxxxx.com
true
Attachments
Issue Links
- is duplicated by
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JSDCLOUD-6014 Text format notifications from Service Desk do not include the full description, only the word 'true'.
- Closed