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  1. Jira Cloud
  2. JRACLOUD-68565

inaccurate behavior of Issue collector custom checkbox check/uncheck

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    Description

      Summary

      After creating an issue collector and configure it to collect custom fields, when you try later to edit this same issue collector you can see through the Template preview that the custom field still exists however you find them unchecked under the Issue collector form section.

      Steps to Reproduce

      1. Create an issue collector by accessing issue collector from the left side in the project level.
      2. Save.
      3. After that, click edit for this same issue collector after accessing issue collector from the left side too.
      4. As you can see here the custom fields Priority and Attach file in my test instance:

      Expected Results

      • The custom fields that were checked when creating the issue collector continue being checked.

      Actual Results

      • The custom fields are unchecked and simultaneously still showing up.

      Workaround

      • Click the tile next to the custom field.

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              Dates

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                Updated:
                Resolved: