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  1. Jira Platform Cloud
  2. JRACLOUD-68496

The Activity Stream gadget is not sorting activities correctly

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      Summary

      The Activity Stream gadget is not sorting activities correctly.

      Steps to Reproduce

      1. Have the Activity Stream gadget on a dashboard, with activity from a day before, preferably.

      Expected Results

      The activity is displayed ordered, starting with activity from 'Today' and then showing activity from previous days.

      Actual Results

      The activity stream does not have a specific order. It can start showing activity from 'Yesterday', then 'Today' and 'Yesterday' and then the other days.

      Notes

      • On older activity, the date may not match. For example, checking the Activity Stream on Thursday, and expanding to show older activity, the activity from Monday displayed as 2 days ago:
      • In certain cases, clicking on Show more to display older activity can also change the displaying order.

      Workaround

      Try to clean the cache and refresh the page.

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          Form Name

            [JRACLOUD-68496] The Activity Stream gadget is not sorting activities correctly

            Tair Tidhar made changes -
            Component/s Original: Dashboards & Gadgets [ 46575 ]
            Tair Tidhar made changes -
            Component/s New: Dashboard - Dashboards & Gadgets [ 77951 ]
            R. Fujimura made changes -
            Link New: This issue is related to JRACLOUD-81416 [ JRACLOUD-81416 ]
            R. Fujimura made changes -
            Link New: This issue relates to JRACLOUD-81416 [ JRACLOUD-81416 ]

            Thuan Nguyen added a comment -

            Hi ab804be82832 

            Look like you're mentioning about Jira Server. This ticket is for Jira Cloud.

            Please contact our support to open the ticket for Jira Server team.

            Thanks.
            Thuan

            Thuan Nguyen added a comment - Hi ab804be82832   Look like you're mentioning about Jira Server. This ticket is for Jira Cloud. Please contact our support to open the ticket for Jira Server team. Thanks. Thuan

            Jānis Biedriņš added a comment -

            We're still facing the sorting issue in Jira 9.2.0 

            Jānis Biedriņš added a comment - We're still facing the sorting issue in Jira 9.2.0 
            Thuan Nguyen made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Thuan Nguyen added a comment -

            Hi watchers,

            We fixed and verified that the bug, sorting issue, has been fixed.

            We understand that you may be still facing some problems with activity stream gadget. Please watch these 2 tickets that we're working on:

            Thanks,

            Thuan Nguyen added a comment - Hi watchers, We fixed and verified that the bug, sorting issue, has been fixed. We understand that you may be still facing some problems with activity stream gadget. Please watch these 2 tickets that we're working on: https://jira.atlassian.com/browse/JRACLOUD-79161  (Some activities are not displayed in the Activity Stream gadget when the number of displayed items is limited to a small number) https://jira.atlassian.com/browse/JRACLOUD-78878  (Jira Activity Stream gadget does not show all information in some cases, and the return is “user has had no activity”.) Thanks,
            SET Analytics Bot made changes -
            Support reference count Original: 22 New: 23

            Thuan Nguyen added a comment -

            Hi ae999e6bf465 

            Sorry about what you faced recently.

            We recently fixed the sorting issues and still got your comment that made me confused, but after looking at the screenshot you provided. Look like the sorting issues have been fixed, but the problem is: you missed some activities in there, as you said: you do it daily but there's a gap which doesn't make sense.

            In this case, we're actively working to fix these 2 bugs:

            Please accept my apology. These 2 tickets are In Progress and we're looking at them right now.

            Thanks.

            Thuan Nguyen added a comment - Hi ae999e6bf465   Sorry about what you faced recently. We recently fixed the sorting issues and still got your comment that made me confused, but after looking at the screenshot you provided. Look like the sorting issues have been fixed, but the problem is: you missed some activities in there, as you said: you do it daily but there's a gap which doesn't make sense. In this case, we're actively working to fix these 2 bugs: https://jira.atlassian.com/browse/JRACLOUD-79161 (Some activities are not displayed in the Activity Stream gadget when the number of displayed items is limited to a small number) https://jira.atlassian.com/browse/JRACLOUD-78878 (Jira Activity Stream gadget does not show all information in some cases, and the return is “user has had no activity”.) Please accept my apology. These 2 tickets are In Progress and we're looking at them right now. Thanks.

              dff131c0be1e Sonia Ganjoo (Inactive)
              lfarias Luiz Farias (Inactive)
              Affected customers:
              44 This affects my team
              Watchers:
              41 Start watching this issue

                Created:
                Updated:
                Resolved: