Attached pdf preview not working

XMLWordPrintable

    • 3
    • Severity 3 - Minor

      Description

      Currently it is not possible to preview a PDF file attached to a Jira issue

      Steps to reproduce

      1. Open an issue
      2. Attach a PDF file
      3. Once the file is attached, click the file icon to preview it

      Expected results

      File preview is displayed

      Actual results

      Message saying Ouch! We can't load the PDF. is displayed

      Environment

      It occurs on both Safari and Chrome.

      Additional information

      In the below video, is possible to see how the errors occur.

        1. pdf-bug-chrome.mov
          3.99 MB
          Gabriel Senna
        2. pdf-bug-safari.mov
          2.76 MB
          Gabriel Senna

            Assignee:
            Unassigned
            Reporter:
            Gabriel Senna (Inactive)
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            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: