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  1. Jira Cloud
  2. JRACLOUD-68093

Issue Collector using Custom Template, shows the Template Preview blank

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    Description

      Summary

      When the Issue Collector is set to use a Custom Template, the Template Preview shows blank.

      Steps to Reproduce

      1. Create an Issue Collector using a Custom Template

      Expected Results

      Once you open the issue collector in the Issue Collectors page, the Template Preview should show the template of the Issue Collector

      Actual Results

      The Template Preview is blank:

      Workaround

      Editing the Issue Collector shows the Template of the Issue Collector

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65024 Issue Collector shows a blank page when using custom issue collector form template

          • Medium - Medium priority issues
          • Gathering Impact
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-68094 Issue Collector using Components field in a Custom Template, shows the Template Preview blank

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              foselame Francisco Oselame (Inactive)
              Votes:
              4 Vote for this issue
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              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: