Details
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Bug
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Resolution: Cannot Reproduce
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Low
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None
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3
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Severity 3 - Minor
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Description
Summary
Since the 28th of September JIRA sends the text-only emails as:
Content-type: multipart/alternative;
Instead of
Content-Type: text/plain;
This was working as expected before
Steps to Reproduce
- Navigate to https://<instance-name>.atlassian.net/secure/ViewProfile.jspa
- Under Preferences section, please set as below
- Email type: Text
- My changes: Notify me
- Create a new project or use an existing project
- Ensure the notification scheme of that project will send notification accordingly for Issue Created events
- Create a test issue
Expected Results
- You get a text-only email having Content-type set to: text/plain
Actual Results
You receive a multi-part message (Content type: multipart/alternative):
Delivered-To: xxxxxx@gmail.com .... Date: Tue, 21 Nov 2017 06:07:19 +0000 (UTC) From: "xxxxxxxxx (Jira)" <jira@xxxxxxxx-test.atlassian.net> To: xxxxx@gmail.com Message-ID: <JIRA.10002.1511244438000.ca2a09a0-7212-458b-9d3f-f36f49885778.1511244438882@Atlassian.JIRA> In-Reply-To: <JIRA.10002.1511244438000@Atlassian.JIRA> References: <JIRA.10002.1511244438000@Atlassian.JIRA> <JIRA.10002.1511244438601@52d63279c4a4> Subject: [JIRA] (THUN-3) Testing Thunderbird Notification MIME-Version: 1.0 X-JIRA-FingerPrint: bcca58df8f61c0c49ce2d025946781ae Auto-Submitted: auto-generated Precedence: bulk Content-type: multipart/alternative; boundary="----------=_1511244439-28242-14" X-SG-EID: 5iIfjSddl2mL8edNXfnjFlG2RwLTy48em/bUWla9ytZgJJllW2LiJIDseSvI1TPqop1y+yu94VgGk/ UimKST9D3xKASiS6TjdAV6ObMV0SBc/IEdoX5i5RPAZNeeLvkVSPdeZEXsXefpE042Vxm/Wr4ycymA h3VOfrXWSlUp6amoIInaEp2HxAWE9pAzOx8FO88/JFDXfrmiwVT5ErR6w02kpBF3/xLwhAwwiEjZvK J6zegV+DrFrY/J67SHE3F+NsxaYrMs8azyGYjar/K32Q== X-Feedback-ID: 4043402:5rXR2CC5i6xQXF3ZviANI3CKVa/1XwB/OQGDu1WVXf8=:5rXR2CC5i6xQXF3ZviANI3CKVa/1XwB/OQGDu1WVXf8=:SG This is a multi-part message in MIME format... ------------=_1511244439-28242-14 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Ahmad Azmir Md Zan created THUN-3: ------------------------------------- Summary: Testing Thunderbird Notification Key: THUN-3 URL: https://xxxxxxxx.atlassian.net/browse/THUN-3 Project: Thunderbird Issue Type: Bug Reporter: Ahmad Azmir Md Zan Assignee: Ahmad Azmir Md Zan Testing Thunderbird Notification -- This message was sent by Atlassian Jira (v1001.0.0-SNAPSHOT#100072) ------------=_1511244439-28242-14 Content-Type: text/html; charset="UTF-8" Content-Disposition: inline Content-Transfer-Encoding: 7bit <html><body> <h3>Ahmad Azmir Md Zan created THUN-3:</h3> <pre> Summary: Testing Thunderbird Notification Key: THUN-3 URL: https://xxxxxxxx.atlassian.net/browse/THUN-3 Project: Thunderbird Issue Type: Bug Reporter: Ahmad Azmir Md Zan Assignee: Ahmad Azmir Md Zan</pre> <p>Testing Thunderbird Notification</p> <p>— This message was sent by Atlassian Jira (v1001.0.0-SNAPSHOT#100072)</p> <img src="https://u4043402.ct.sendgrid.net/wf/open?upn=GPnyJHDWM0v1-2FAHjTxRj3-2BESglm4doRwrGsX4L7Et2DbXVbPYfiJ8uc8kejp0dhz5B2MnCQQR5QBGAvAagz6Z1mVzo-2FfTbaTBSL9dnqEdxMnTJhxNt-2B8zpnU1CdKjw4TZfFxkekPkdW04eiw-2FGSofAII03i-2F6ucr7CnWjInNdpEFHzGJ8c5xxDS7Qx8EnXIrwyWE8h6D-2BOzmIYjMkAUrPIIQdIeBfL19s-2BqcarBQEUw-3D" alt="" width="1" height="1" border="0" style="height:1px !important;width:1px !important;border-width:0 !important;margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0 !important;padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !important;"/> </body></html>
Notes
As a result of this, some email clients (e.g. Thunderbird) are not correctly rendering the links in JIRA notifications (that are not clickable anymore).
Attachments
Issue Links
- is caused by
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JRACLOUD-67500 Issue hyperlink doesn't show in text mode email notification for Thunderbird
- Closed
- mentioned in
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