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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Space Administration - Workflows and statuses
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3
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Severity 3 - Minor
Summary
The transition cannot be done due to a condition that is always returning false, even though it was supposed to return true. The condition is the following:
The field Test will have to be equal to value 'ID of the option'. Compared as OptionID.
Where the field 'Test' is a Select List (single choice) custom field.
It works if the same condition is used but comparing the String instead of OptionID.
Environment
Cloud Jira 1001.0.0-SNAPSHOT
Steps to Reproduce
- Add this condition to a workflow transition:
The field Test will have to be equal to value '000'. Compared as Option ID.
- Change the field and fill the field with the option related to the id '000' (so the condition should be true).
- You won't see the transition even though you should be able to
- Remove the condition and you see the transition
Expected Results
To be able to transition the issue since the condition is supposed to return true
Actual Results
Not able to see the transition
Workaround
- Compare using 'String' instead of 'OptionID'.
- Use name instead of the ID of the option.
- duplicates
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JRACLOUD-65051 Transition cannot be done due to a Value Field condition
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- Closed
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