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  1. Jira Platform Cloud
  2. JRACLOUD-67889

Issue detail view: unable to add icons to "Description" field

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      Summary

      The "Issue detail view" doesn't allow for icons to be added to the "Description" field.

      Available icons in the "Wiki Style Renderer" include:

      Steps to Reproduce

      1. Navigate to the appropriate board
      2. Select an issue and edit the "Description" field to include an icon - e.g. ""

      Expected Results

      • Icon displayed correctly

      Actual Results

      • :) is displayed instead of ""

      Notes

      • "Wiki Style Renderer" enabled on Field Configuration
      • After reproducing the issue, navigate to the issue directly and edit the description field; an escape character has been added to nullify the icon:

      Workaround

      • Navigate to the issue directly and edit the "Description" field there - i.e. https://<instance_name>.atlassian.net/browse/[PKEY]-[ISSUENUM] OR
      • Navigate to your profile(https://<instance_name>.atlassian.net/secure/ViewProfile.jspa) and disable "Issue detail view"; this is a per-user setting(each end user will need to make this change themselves)

              Unassigned Unassigned
              dnguyen4 Derrick Nguyen (Inactive)
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                Created:
                Updated:
                Resolved: