Unable to see/upload favicon and logo

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    • 104
    • Severity 3 - Minor
    • 28

      Summary

      Unable to see/upload favicon and logo.

      Steps to Reproduce

      1. Go to Cog Icon > System > Look and feel
      2. Choose file
      3. Click upload favicon/logo

      Expected Results

      The image appears on the JIRA and browser tab.

      Actual Results

      The image is broken and when open on a new tab we got 404.

      Notes

      Tried to upload with images provided by the customer, saving directly from Google and tried to upload through a link, didn't work.

      Re-uploading the logo changes the theme colours as per JRACLOUD-45829: Unable to revert the color scheme after changing logo

      Update

      This has been declared as an incident. Please subscribed http://status.atlassian.com/incidents/8hbgysjcl9w7 for the latest update on the issue.

              Assignee:
              Mauro Badii (Inactive)
              Reporter:
              Angélica Luz
              Votes:
              54 Vote for this issue
              Watchers:
              55 Start watching this issue

                Created:
                Updated:
                Resolved: