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  1. Jira Cloud
  2. JRACLOUD-67143

Dashboard gadgets throwing error

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Details

    Description

      Summary

      Workload pie and Average Time in Status chart throwing "An internal server error occurred when requesting resource." 

      Steps to Reproduce

      1. Add "Workload pie chart gadget" or "Average time in status" to dashboard
      2. Select any filter -
      3. Cannot Save

      Expected Results

      1. Workload pie chart should appear

      Actual Results

      Update

      This only happens when the Issues in the selected filter/project do not have a value for the Time to report field on (eg. time spent).

      As soon as a value is added to the field, the error message goes away.

      Attachments

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-67296 Workload Pie Chart not displaying the Filter name associated with it.

          • Low - Low priority issues
          • Closed
          mentioned in

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            People

              jwalton joe
              enasef Eithar N. (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: