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  1. Jira Cloud
  2. JRACLOUD-67056

JIRA backups are missing user encryption method values

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    Description

      Summary

      JIRA backup (both server and cloud) currently doesn't contain user encryption method value. This doesn't cause major problems during the import process of a Cloud backup into JIRA Server but after the import is completed, user will not be able to access even when using the correct sysadmin credential.

      Expected Result

      When checking the entities.xml this should be the expected result.

          <Directory id="1" directoryName="JIRA Internal Directory" lowerDirectoryName="jira internal directory" createdDate="2013-02-28 11:57:51.308" updatedDate="2016-07-13 15:30:41.195" active="1" description="JIRA default internal directory" implementationClass="com.atlassian.crowd.directory.InternalDirectory" lowerImplementationClass="com.atlassian.crowd.directory.internaldirectory" type="INTERNAL" position="0"/>
    <DirectoryAttribute directoryId="1" name="user_encryption_method" value="atlassian-security"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_ROLE_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_GROUP"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_USER"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_GROUP"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_USER"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_USER_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_ROLE"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_USER"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_ROLE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_GROUP_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_GROUP"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_ROLE"/>

      Current Results

      Currently newly generated backups from new JIRA instances doesn't have the user encryption method value.

          <Directory id="1" directoryName="JIRA Internal Directory" lowerDirectoryName="jira internal directory" createdDate="2015-10-19 11:48:18.871" updatedDate="2017-05-16 06:19:07.323" active="1" description="JIRA default internal directory" implementationClass="com.atlassian.crowd.directory.InternalDirectory" lowerImplementationClass="com.atlassian.crowd.directory.internaldirectory" type="INTERNAL" position="0"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_USER"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_USER"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_GROUP_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_ROLE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_ROLE_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_USER"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_ROLE"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_USER_ATTRIBUTE"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_GROUP"/>
    <DirectoryOperation directoryId="1" operationType="UPDATE_GROUP"/>
    <DirectoryOperation directoryId="1" operationType="CREATE_ROLE"/>
    <DirectoryOperation directoryId="1" operationType="DELETE_GROUP"/>

      This is missing.

          <DirectoryAttribute directoryId="1" name="user_encryption_method" value="atlassian-security"/>

      Workaround

      The below workaround can be used to solve the problem.

      Attachments

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-80978 "Back up for server" export is missing internal directory operations

          • Medium - Medium priority issues
          • Closed

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            People

              ohookins@atlassian.com Oliver Hookins (Inactive)
              vchin Vincent Chin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: