Tempo Accounts field not being imported on JIRA Server import

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    • 1
    • Severity 3 - Minor

      Steps to Reproduce

      1. Create a Cloud enviromment
      2. Install Tempo Timesheet on it
      3. Create a couple Accounts on this environment
      4. Generate a Backup of this Cloud instance
      5. Import it into a Server environment
      6. Install Tempo on the Server environment
      7. Notice that there are no Accounts imported

      I'm attaching a test Cloud backup which contains Accounts as per the screen shot:

      Notice that no Account information is mentioned on either <entities.xml> or <activeobjects.xml>.

      Workaround

      The procedure mentioned onImporting and exporting accounts will import the accounts and work logs associated.

        1. Accounts.png
          Accounts.png
          114 kB
        2. image-2017-05-18-09-31-12-056.png
          image-2017-05-18-09-31-12-056.png
          287 kB
        3. image-2017-05-18-09-31-12-205.png
          image-2017-05-18-09-31-12-205.png
          261 kB
        4. jira_export_20170512_111357.zip
          1.23 MB

            Assignee:
            Unassigned
            Reporter:
            Benito Picarelli
            Votes:
            1 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: